RPAI COVID-19 Information & Tenant Resources


The safety and well-being of our shopping center guests, businesses, staff, and local partners are our top priority. RPAI continues to closely monitor the developments related to COVID-19 (Coronavirus Disease 2019), including updates from the Centers for Disease Control and Prevention (“CDC”), local County Departments of Public Health, and World Health Organization (“WHO”). We have augmented our cleaning process at our properties, and continue our efforts to ensure our cleaning vendors are using cleaning agents and policies that follow the recommended CDC guidelines. We will continue to operate our properties for the benefit of the community and the customers that our tenants serve.

Our shopping centers and office locations remain open, but we expect our tenants to confirm and comply with any state, county, and local laws that are in effect regarding the use of their space. As a reference, we have dedicated a section below concerning regional mandates by state and market. Please check your state, county, and city’s websites to obtain real-time information related to your location.



For the latest developments and information regarding COVID-19, please visit the Centers for Disease Control and Prevention website, your local County Department of Public Health website, and the World Health Organization website.


We continue to monitor the progress of the latest Coronavirus relief package known as the Health, Economic, Assitance, Liability Protection, and Schools (HEALS) Act. The new Act is anticipated to include provisions to support American workers, families, and businesses. The current bill includes provisions for the continuation of small business recovery and the Paycheck Protection Program (PPP) Act. Small business, as defined by Small Business Administration (SBA), is up to 500 employees. Sole proprietors, the self-employed, and independent contractors are eligible for this program. SBA’s standard “no credit elsewhere” test is waived, and non-SBA lenders approved by Treasury and SBA can provide loans.

Information related to the PPP Act will be made available through the SBA at www.SBA.gov/disaster. Click here to view a PDF that covers the three-step process of applying for a disaster loan. Please stay in contact with your local Small Business Administration (SBA) District Office, which you can locate here. Struggling to get started? The following questions pertaining to the CARES Act are anticipated to apply to the HEALS Act and may help point you in the right direction.

Are you looking for capital to cover the cost of retaining employees?
The Paycheck Protection Program might be the right fit for your business. This program would be retroactive in order to help bring workers who may have already been laid off back onto payrolls. The Paycheck Protection Program loans can also be used to assist with your rent obligation.

Do you need a quick infusion of capital to cover business expenses such as a rent obligation?
Explore the Economic Injury Disaster Loan (EIDL). These grants provide an emergency advance for small businesses and private non-profits harmed by COVID-19 within three days of applying for an SBA Economic Injury Disaster Loan (EIDL). To access the advance, you first apply for an EIDL and then request the advance. The advance does not need to be repaid under any circumstance and may be used to keep employees on the payroll, to pay for sick leave, meet increased production costs due to supply chain disruptions or pay business obligations, including debts, rent, and mortgage payments. 


Where do I go to apply for Disaster Assistance?
Please visit: www.SBA.gov/disaster

Are you concerned about keeping up with payments on your current or potential SBA loan?
The Small Business Debt Relief Program could help. This program will provide immediate relief to small businesses with non-disaster SBA loans. Under it, SBA will cover all loan payments on these SBA loans, including principal, interest, and fees, for six months. This relief will also be available to new borrowers who take out loans within six months of the President signing the bill into law.


Are you in need of free counseling to help you navigate this uncertain economic time?
Review the available SBA resource partners by clicking here.

Additional resources provided by the SBA include:
Guide for Businesses and Employers, SBA Products & Resources, Lender Match, and SBA’s Local Assistance Directory




Google is providing $340M in Google Ad credits to small businesses that have been advertisers since the beginning of 2019.


Yelp is providing $25 million in COVID-19 relief for independent restaurant and nightlife businesses in the form of waived advertising fees, and free advertising, products, and services.


Verizon and LISC Small Business COVID-19 Recovery Fund – Verizon’s investment of $2.5 million into a Recovery Fund, is making it possible for LISC to begin offering critical relief and resiliency-building support to small businesses. The funding will go to make grants of up to $10,000, especially to entrepreneurs of color, women-owned businesses and other enterprises in historically under-served places who don’t have access to flexible, affordable capital.


National Restaurant Association – Restaurant Employee Relief Fund – The National Restaurant Association Educational Foundation announced the Restaurant Employee Relief Fund that will provide grants on a first-come first-served basis to restaurant owners and employees in need.


James Beard Foundation Food and Beverage Industry Relief Fund – The national nonprofit culinary arts organization has launched the Food and Beverage Industry Relief Fund. The Foundation will be gathering support from corporate, foundation, and individual donors to provide micro-grants to independent food and beverage businesses in need.




The International Council of Shopping Centers (ICSC) provides an up-to-date list of U.S. state-by-state business closures and mandates. We encourage you to click here to visit their website to view the latest available information for your respective state


Due to changing regulations in many areas, the utilization of delivery is on the rise. Below are some easy-to-implement resources to establish or expand a delivery offer. Please let us know if you need any help with registration.


We will continue to update this page as information is made available. Contact RPAI via email at General@rpai.com or by calling 855.247.RPAI (7724). View our Contact Us page on RPAI.com to view our regional office locations.